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F.A.Q.Here are the 25 most frequently asked questions about getting a wedding cake from The Cake Gallery. If you have a key question that is not answered, please call us at 402-397-2253 to receive personal assistance.• Why should I choose your bakery over other bakeries or cake decorators who work from their home? Although there are many reasons, here are four for you to consider. First, The Cake Gallery provides a great wedding cake for every budget. Second, our wedding cakes are made with our exclusive guaranteed flavorful ULTRAmoist.™ cake blend. Third, our showroom has 28 new displays every six months. That means you will be seeing the most current styles available anywhere in the US. Fourth, we are recognized as innovators for the wedding cake industry. As an example, we are the first bakery in the country to provide a comprehensive written guarantee for your assurance of receiving a fantastic wedding cake. In addition, we give every bride a free copy of “How To Buy The Picture-Perfect Wedding Cake…GUARANTEED!” The book is nationally respected as the leading publication and source to help brides choose a competent and trustworthy bakery. You’ll be able to judge whether The Cake Gallery or any other bakery is worthy of creating your wedding cake. • Do you make more wedding cakes than you show on your website? Yes, we do. The Internet is a great tool for demonstrating a sample of our work. Unfortunately, we cannot display everything. Many of the wedding cakes have variables that cannot be described on the website. It takes a wedding cake consultant to provide a thorough explanation for each cake. We invite you to come in at your convenience to see all 28 displays and the 5 photo albums with over 200 wedding cake designs. • Can you duplicate a photo from a magazine or from another website? Yes. We have nine full-time decorator/designers with diverse skill sets who can create or duplicate just about any wedding cake design your heart desires. • How do you charge for your wedding cakes? Most of our wedding cakes are priced using a combination of the size of the tiers and the time it takes us to bake, frost, and decorate your wedding cake. Typically, as the wedding cake gets larger, the price goes lower on a cost per serving basis. This is a topic that is easier to understand if you come into the store and receive some first-hand clarification. To see a general price range for all the wedding cakes go to: Ordering Info. • Why don’t you list the exact prices of your wedding cakes on your website? We have multiple price ranges and variables within the price ranges. We cannot adequately explain this on our website. A simple two-minute discussion with a wedding cake consultant will have you quickly understanding our prices. • Do I need an appointment to see your wedding cake showroom? Except for Saturdays, you do not need one. You are welcome to browse our showroom Mon-Fri 7am-5-pm and Sat 7am-4pm. • Do you offer sample cakes? Yes, we do. You are welcome to receive the first three flavors for free. Choose any flavor(s) of cake; then, if would like, choose any filling(s). The normal frosting for sample cakes is buttercream. (If you would like to sample fondant, please ask.) If you would like more than three flavors, we charge a nominal fee of $1.99 per 4” cake. There is no limit to the amount of sample cakes you can order at one time. • How much cake should I order? Here’s a simple formula that will help you determine the probable number of guests who will be having a slice of your wedding cake. For a full dinner or buffet: Multiply your invitations by 2 and reduce that number by 25% In an example: You send out 100 invitations, multiple that by 2, which equals 200 and subtract 25% of 200, which leaves you with 150 pieces of cake. If you are serving only cake and punch, order cake for the entire guest list. If you are having different flavors of cake for each tier, order enough for the entire guest list, plus consider adding up to an additional 10% more. Because of the added flavors, some guests are more likely to have two pieces. • Do I include the servings from a groom’s cake in my total servings? No, you do not. The bride’s cake is your main dessert. The groom’s cake should be viewed as supplemental. Once again, there are always exceptions. But keep in mind, most guests view taking a piece of the bride’s cake and a piece of groom’s cake as acceptable and expected. • What are your most popular flavors and fillings? In case you missed it, the rotating banner on the home page lists the current 5 hottest flavors. We update the flavors as new brides request different flavors. This occurs about every six months. Currently, they are: 1) Pink Champagne 2) Red Velvet 3) Strawberry Cream Cheese 4) Almond 5) Chocolate Fudge • Can I have more than one flavor of cake? Yes, you can. About 80% of all brides are mixing and matching flavors. Just keep in mind it adds a little extra to the overall price of the wedding cake. Go to: Ordering Info and take a look at our flavors and fillings. There are literally over 1000 combinations. • How can The Cake Gallery have so many more flavors and fillings than other wedding cake places I have visited? The Cake Gallery is dedicated to making a wide variety of wedding cakes that satisfy the desires of most brides. Brides, like you, have told us they want a broad selection of flavors and fillings. So, we built our bakery to accommodate the refrigeration and storage space that allows us to mix and inventory such a vast selection. • How small or large can you make a wedding cake? We begin a two-tiered wedding cake at only 16 serving. On the other hand, if you need your wedding cake to serve 500, 1000 or 5000 we can accommodate your needs as well. Give us a call or come in to discuss your individual needs. • How much do you charge for your smallest wedding cake? The smallest two-tier wedding we create is an 8+6 inch, which starts at $69.99. • Can I change the colors I see on the Internet or from a display in your store to my colors? Of course. We expect you’ll exchange the colors you see in the photos or on a display to the colors you are using in your wedding. There are always exceptions to the rule, but 98% of the wedding cakes can be color adjusted. • I have unusual colors. Are you able to match them? We cannot give you a definitive answer until you bring in your swatches. However, 95% of the time we are able to closely match even unusual colors. • Can I change anything I see on a particular wedding cake design? Most of the time, you can change design elements on a wedding cake and still have it look great. If we believe your requested change will reflect poorly on the overall look of your wedding cake, we will help steer you in the right direction. Just remember, wedding cakes are a piece of art and we all have different opinions. We are not here to impose our artistic impression on you. We are here to help guide you. • If I use fresh flowers, do you or my florist place them on my wedding cake? About 80% of the time, your florist will place the flowers on your wedding cake at the reception site. Typically, we deliver the wedding cake before your florist arrives. Then, they can decorate the cake and table, if necessary. 20% of the time, you will need to bring the flowers directly to us. Typically, we arrange the flowers if the design is complex and difficult for the florist to understand. • Why is fondant more expensive? It takes extra training and skill to work with fondant. In addition, good fondant is expensive to purchase. Although we could make our own, the best fondant is made with ingredients from Europe. Therefore, we import ours from England and/or Italy to provide you with the best available product. • Do you carry any wedding cake toppers? Yes. We carry several brands and styles ranging from under $30 to $150. Altogether, we usually carry 180 toppers on our shelves. Please stop in and take a look. • How far will you deliver a wedding cake? We typically deliver up to one hundred miles in any direction. Cities like Lincoln, Nebraska City, Fremont, and Blair are normal deliver destinations in Nebraska. In Iowa, Glenwood, Missouri Valley and Atlantic top our list. Outside the normal delivery area some of the places we’ve gone are California, Florida, Colorado, Kansas, South Dakota, Minnesota, and the country of England. • How far in advance should I reserve my date? Remember, it’s never too early to reserve your date, but it could be too late! On average, we accept 10-15 orders per weekend. When we reach 15 orders, we turn away any additional requests. We have instituted this rule to control the quality of our wedding cakes. Because we cannot project when a particular weekend will be completely reserved, we suggest reserving your date as soon as you have made a decision to use The Cake Gallery. Under normal conditions, you can reserve most dates with only a 3-6 month notice. We suggest 4-8 months or longer to be safe. • How much payment do you require to hold a date for me? We require a seventy-five dollar ($75) down payment. The funds are applied to your balance and are non-refundable. • How far in advance should I finalize my order? In most cases, you can make all final adjustments to your wedding cake and final payment with a minimum of thirty (30) days before your reception. Your wedding cake consultant will let you know the requirements of your particular wedding cake. • I understand The Cake Gallery only takes a certain amount of wedding cakes per weekend. If you are already booked up for my date, who else do you recommend? We are sorry, but we are hesitant to recommend anyone else. Here’s why. We are not aware of any other bakery within a hundred miles of Omaha that complies with all the standards set forth in Wedding Cake Secrets Exposed. If and when they do, we will be happy to pass along their name(s). Although these questions are all relevant, they “just barely scratch the surface” of the topics you need to ask us or any other cake baker you are strongly considering. To get the perfect wedding cake…without a single problem, get your copy of Wedding Cake Secrets Exposed. It’s the only book written exclusively for brides, just like you, to help and guide you through the whole selection process of choosing a baker/wedding cake designer and all the other wedding cake issues that are important. As a SPECIAL OFFER, if you choose The Cake Gallery to create your wedding cake, will we reimburse you the complete $19.97 for Wedding Cake Secrets Exposed. |
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Powered by: Promotions Technologies, OmahaBrides.com | Design by WD STYLE | Copyright The Cake Gallery 8247 Hascall, Omaha, NE 68124 (North side of Westgate Plaza) Phone: 402-397-2253 • Fax an Order: (402) 397-6336 |
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